Privacy Policy – 111kab Pakistan Online Gaming Platform

This Privacy Policy explains how 111kab — operating at 111kab.im — collects, uses, stores, and protects personal information belonging to players and visitors on the platform. It applies to all services offered by 111kab, including Cricket Betting, Teen Patti, Andar Bahar, Online Casino, Ludo Games, Fishing Games, and the Live Cricket Score section.

111kab is committed to handling your personal data responsibly and transparently. We collect only what is necessary to run your account, process your PKR transactions, meet our legal obligations, and keep the platform safe and fair for everyone. We do not sell your data, rent it, or share it with advertisers.

By creating an account or using any part of the 111kab platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions at any point, our support team is available 24 hours a day in both Urdu and English — details are at the end of this document.

111kab collects different categories of data depending on how you interact with the platform. The following table summarises what we collect and why:

We do not collect full payment card numbers at any point — these are processed directly by the payment gateway and are not stored on 111kab's servers.

111kab collects personal data through three main channels:

Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or interact with any form on the platform. You control what you share through these direct interactions.

Automatically — when you use the platform, certain technical data is collected automatically. This includes your IP address, device identifiers, browser information, and usage patterns. This data helps us detect fraud, prevent multi-accounting, maintain platform security, and improve performance across different device types.

From third parties — 111kab may receive data from identity verification services that cross-check CNIC details against public records, payment processors that confirm transaction status, and fraud prevention services that flag suspicious activity patterns. In all cases, these third parties are contractually bound to share only what is necessary and to handle data in line with this policy.

111kab uses your personal data for specific, legitimate purposes. We do not use it for any purpose not listed below without obtaining your prior consent:

• Account operation: Creating and managing your 111kab account, verifying your identity, processing login requests, and maintaining account security.
• Payment processing: Handling PKR deposits via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, and Visa/Mastercard; processing withdrawal requests to your registered payment method.
• Regulatory compliance: Meeting anti-money laundering (AML), Know Your Customer (KYC), and responsible gaming obligations required under 111kab's operating licence.
• Fraud prevention and security: Detecting and preventing multi-accounting, fraudulent deposits, chargebacks, and automated betting tools. IP and device data is specifically used for this purpose.
• Platform improvement: Analysing usage patterns to identify slow-loading pages, improve game performance on Pakistani mobile networks, and prioritise new feature development.
• Customer support: Communicating with you about your account, resolving payment issues, responding to complaints, and providing Urdu or English-language assistance.
• Marketing and promotions: Sending information about new games, promotions, and welcome bonuses — only to players who have not opted out of marketing communications. You can opt out at any time.
• Responsible gaming monitoring: Identifying patterns that may indicate problem gambling and taking proactive action where warranted under our duty of care obligations.

111kab shares personal data with a limited set of third parties, each operating under a strict data processing agreement. We do not sell your data under any circumstances. The parties we share data with are:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer networks, and card processing partners. These services receive only the payment data required to process your specific transaction.
• Identity verification providers: Services that validate CNIC details and check against regulatory watchlists as required by KYC obligations. These providers receive identity document information solely for verification purposes and do not retain it beyond the verification process.
• Fraud detection services: Third-party systems that analyse device fingerprints and transaction patterns to detect multi-accounting, bot usage, and financial fraud. These receive technical and transactional data, not detailed personal profiles.
• Regulatory and law enforcement authorities: 111kab is required by law to provide relevant personal and financial data to regulatory bodies and law enforcement agencies upon lawful request. We do not do this voluntarily beyond legal obligation.
• Technology infrastructure providers: Cloud hosting, content delivery, and database service providers who process data as part of operating the 111kab platform. All such providers are bound by data processing agreements that restrict their use of your data to operating 111kab's services.

In all cases, data sharing is limited to what is strictly necessary for the stated purpose. 111kab conducts due diligence on all third-party data processors before engaging them.

111kab takes data security seriously — not as a compliance exercise but as a fundamental responsibility to Pakistani players who trust us with their personal and financial information. The security measures in place include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and 111kab's servers. This applies to every page on the platform — not just payment pages.
• Encryption at rest for all sensitive personal data stored in our databases, including identity documents, payment method details, and contact information.
• Access controls — internal access to personal data is strictly limited to 111kab staff who require it for their specific role. Access is logged and audited.
• Regular security audits conducted by independent cybersecurity specialists to identify and remediate vulnerabilities before they can be exploited.
• Two-factor authentication (2FA) available for all player accounts. We strongly encourage every 111kab player to enable 2FA as an additional layer of account protection.
• Fraud monitoring systems that operate continuously across all accounts and transactions, flagging anomalous activity for human review.

No security system is perfectly impenetrable. In the unlikely event of a data breach that poses a risk to your personal data, 111kab will notify affected players promptly and provide clear guidance on protective steps to take.

111kab retains personal data for as long as it is needed for the purpose it was collected, or as required by applicable law. The following retention periods apply:

• Account data and identity documents: Retained for the duration of your active account plus a minimum of 5 years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction records: All deposit, withdrawal, and betting transaction records are retained for a minimum of 5 years. This is a regulatory requirement that 111kab cannot waive even at a player's request.
• Support communications: Chat transcripts and email correspondence are retained for 2 years to allow for complaint resolution and quality review.
• Device and usage data: Technical logs and usage analytics data are retained for 12 months, after which they are either deleted or anonymised.
• Marketing preferences: Records of marketing opt-outs are retained indefinitely to ensure we do not accidentally re-subscribe players who have opted out.
• Responsible gaming records: Self-exclusion and limit-setting records are retained for a minimum of 5 years to prevent re-registration during active exclusion periods.

When data is no longer required and there is no legal obligation to retain it, 111kab deletes or anonymises it securely using industry-standard data destruction methods.

111kab uses cookies and similar tracking technologies to make the platform work correctly and to understand how it is being used. Here is a plain-language breakdown of the cookie types in use:

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent the platform from functioning correctly and may make it impossible to log in or place bets.

Because 111kab processes real PKR deposits and withdrawals — including through Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfers, and Visa/Mastercard — we are subject to Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements under our operating licence.

This means we are legally required to verify your identity before processing significant withdrawals, and may request verification documents at any time if we have reason to believe an account poses a financial crime risk. The verification process typically involves:

• Confirming your name and date of birth match the CNIC you provide
• Verifying that the payment method used for deposits is registered in your name
• Checking your details against regulatory watchlists as required by law

All identity documents submitted for KYC verification are stored securely and accessed only by authorised staff handling the verification process. Documents are not shared with third parties beyond the identity verification service provider contracted by 111kab, which is bound by its own data protection obligations.

111kab collects and uses data specifically related to responsible gaming as part of our duty of care to players. This data is treated with additional care given its sensitive nature.

The responsible gaming data we collect includes: your deposit limit settings, loss alert thresholds, session time preferences, cooling-off period records, self-exclusion status, and any interactions with our responsible gaming support team. We also analyse behavioural patterns — such as the frequency and size of deposits, speed of consecutive betting, and loss-chasing patterns — to identify players who may be developing problematic gambling habits.

This data is used only for the purposes of player protection. It is not used for marketing, pricing, or any other commercial purpose. It is accessible to a small, trained team within 111kab specifically responsible for responsible gaming oversight.

Self-exclusion records are retained permanently during the exclusion period to prevent re-registration, and for a minimum of 5 years after the exclusion ends. This is a protection feature, not a penalty — it ensures that players who chose to exclude themselves are not accidentally re-enrolled during a vulnerable period. Visit our Responsible Gaming page for full details on available tools.

To exercise any of the privacy rights described in the summary at the top of this page, contact the 111kab privacy team through any of the following channels:

• Email: support@111kab.im — mark your subject line as "Privacy Request"
• Live Chat: Available 24/7 within your logged-in account — ask for the privacy team

To protect your data, all privacy requests are subject to identity verification before we act on them. We will ask you to confirm your registered mobile number and answer a security question before releasing any personal data or making changes based on your request.

Standard requests are processed within 30 days. Complex or high-volume requests may take up to 60 days — we will notify you if this applies. There is no charge for standard privacy requests. We reserve the right to charge a reasonable administrative fee for requests that are manifestly unfounded, repetitive, or excessive.

111kab is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has created an account or provided personal data to 111kab, please contact us immediately at support@111kab.im. We will investigate and, if confirmed, close the account and delete the associated personal data as promptly as possible.

111kab uses age verification controls at registration and performs manual age checks when accounts are flagged during the verification process. If there is any doubt about a user's age, the account is suspended until satisfactory proof of age is provided.

111kab may update this Privacy Policy from time to time in response to changes in law, technology, or how we operate the platform. The date at the top of this page always reflects the most recent version. When changes are material — meaning they significantly affect how we use your data or the rights available to you — we will notify you by email or through an in-platform notice at least 7 days before the changes take effect.

Minor updates — such as clarifying existing language without changing meaning — may be made without advance notice, but will always be reflected in the updated date at the top of this page.

We encourage you to review this policy periodically, particularly if you are a regular 111kab player. Continued use of the platform after the effective date of an updated policy constitutes your acceptance of the changes.